PASSENGER RIGHTS
SWISS delay & cancellation compensation
If your SWISS flight arrived 3+ hours late, was cancelled at short notice, or you were denied boarding, EU261/UK261 entitles you to fixed compensation of up to €600 (£520) per passenger — independent of the ticket price. As a EU-licensed carrier, SWISS is covered on flights departing the EU/UK and on flights arriving there.
CHECK MY SWISS FLIGHT — FREE →WHAT YOU'RE OWED
| Flight distance | EU261 | UK261 |
|---|---|---|
| Up to 1,500 km | €250 | £220 |
| 1,500–3,500 km (and all intra-EU) | €400 | £350 |
| Over 3,500 km | €600 | £520 |
Per passenger. Delays qualify from 3 hours late at your final destination; cancellations with under 14 days' notice; denied boarding immediately.
EXCUSES THAT DON'T HOLD UP
- "Technical issue" — technical faults are part of running an airline and are not extraordinary circumstances (Wallentin-Hermann, C-549/07). Compensation is due.
- "Crew shortage / rotation" — crew planning is within the airline's control. Compensation is due.
- "Strike" — strikes by SWISS's own staff are not extraordinary (Airhelp v SAS, C-28/20). Only third-party strikes (airport, ATC) excuse the airline.
- "Knock-on delay from an earlier flight" — rotation delays are the airline's operational choice. Compensation is due.
Claim it yourself — keep 100%
Claims companies take 25–35% of your payout. AirOwed checks your flight free, then generates the formal demand letter with the exact legal citations for a flat $19. Most valid claims settle at the first or second letter.
RUN THE FREE CHECK →AirOwed is a document preparation tool, not a law firm or claims agency, and is not affiliated with SWISS. Eligibility results are estimates based on public regulations.