01
Disrupted right now? Record it
The Black Box timestamps what happens as it happens — the reason they give, the rerouting refusal, your expenses — and tells you what to do next at every step. It stays on your device.
Start the Black Box →Delayed 3+ hrs · Cancelled · Denied boarding
The airline owes you up to €600. Collect it yourself.
Claims companies take 25–35% of your compensation for sending a letter. AirOwed gives you the same letter — with the same legal citations airlines respect — for free while we test it.
Free while we test it
The full letter pack is free right now — normally $19. Same letters, same citations, same follow-up reminders. You still keep 100% of whatever the airline pays.
✓Free eligibility check. The letter pack is free while we test it — you keep 100% of whatever the airline pays.
Example flight
LHR─── ✈ ───FCO
Compensation owed
€400
Eligible under UK261 · per passenger
Typical claims company
35% commission
You keep €260
With AirOwed
Free while we test it
You keep €400
✓No commission, ever
✓Free while we test it
✓No account, no cookies
✓EU261 · UK261 · Montreal
What a 35% commission costs you
€210
That's what a claims company keeps from a €600 compensation payment. For a family of four, over €800.
Airline compensation€600
Claims company fee (35%)−€210
You receive€390
Why AirOwed exists
Why give away hundreds for a letter?
Claims companies start by doing something surprisingly simple: sending the airline a structured legal demand. AirOwed gives you that exact letter — personalized to your flight, citing the statute, the case law that defeats the airline's excuse, and where available the recorded flight-tracking delay as evidence.
✓Free while we test it — never a percentage
✓Send it yourself through the airline's own claim channel
✓Keep every euro the airline pays
✓Day-14 and day-28 reminders chase it with you
How it works
With you for the whole fight.
No account, no documents to upload, no percentage taken from your money.
02
Check your flight
Type your flight number and we fill in the rest — route, airline, and the recorded delay. Or enter the route manually. The verdict cites the exact rule.
Check my flight →03
Send the letter, keep 100%
A demand letter with the correct citations, a follow-up letter, and a one-click path to your airline's own claim form. You send it; every euro lands in your account.
04
They refused? Decode it
Paste the airline's reply and find out whether their excuse holds up in law — with your rebuttal written, and their story checked against what your Black Box recorded at the gate.
Decode a reply →Eligibility
What happened to your flight?
Full EU261/UK261 rules, the case law behind every airline excuse, and Montreal Convention coverage for international routes the EU rules miss.
🕒
Delayed arrival
3+ hours late at your final destination — €250 to €600.
✕
Flight cancelled
Under 14 days' notice, unless the rerouting was on time.
⊘
Denied boarding
Involuntarily bumped pays immediately — no delay threshold.
🧳
Baggage problems
Delayed, damaged or lost — a Montreal Convention claim.
Check your flight — free
30 seconds. You will not be charged at this stage.
Fastest: check by flight number
or enter your route manually
What happened
No commission · pays-or-refund guarantee · no account · no cookies
Verdict prints here — example:
Eligible · €400
LHR → FCO, landed 4h late, "technical fault". A claims company would keep €140 of this. With AirOwed, it's all yours.
The letter
A claim airlines take seriously.
Built from your flight details, with the statute, the case law that defeats the airline's excuse, and a 14-day deadline. Not AI-improvised — the citations are deterministic and correct every time.
✓Exact EU261/UK261 articles and court rulings
✓Recorded flight-tracking delay cited as evidence
✓Your airline's official claim channel included
✓Clean serif PDF — on screen and in your email
RE: COMPENSATION CLAIM UNDER REGULATION (EC) NO 261/2004
Flight LH979 on 2026-06-14, Dublin (DUB) to Frankfurt Main (FRA)
Booking reference: K7Q2ZX
Dear Sir or Madam,
I was a passenger on the above flight, holding a confirmed reservation, and I presented myself for the flight in accordance with the conditions of carriage.
The flight arrived at its final destination approximately 4 hours late. Independent flight-tracking data records the arrival delay at approximately 4 hours 12 minutes. Under Article 7 of Regulation (EC) No 261/2004, and as established by the Court of Justice of the EU in Sturgeon (Joined Cases C-402/07 and C-432/07) and confirmed in Nelson (Joined Cases C-581/10 and C-629/10), passengers whose flights arrive three hours or more late are entitled to the same compensation as passengers whose flights are cancelled, I am entitled to compensation of €250 for this delay.
The great-circle distance of this route is approximately 1086 km, placing it in the €250 compensation band.
I note that the disruption was attributed to a technical fault. For the avoidance of doubt, the Court of Justice of the EU held in Wallentin-Hermann (Case C-549/07) that technical problems are inherent in the normal exercise of an air carrier's activity and do not constitute extraordinary circumstances.
I therefore request payment of €250 per passenger to my bank account, details of which I will provide on confirmation of this claim. I do not accept vouchers or travel credit in place of monetary compensation, as is my right under Article 7(3).
Please confirm and settle this claim within 14 days of the date of this letter. If I do not receive payment or a substantive response within that period, I will escalate the matter without further notice to the national enforcement body designated under Article 16 of the Regulation, and to pursue the claim through court proceedings, in which case I will also seek interest and costs.
This letter is sent without prejudice to any further rights I may have, including reimbursement of expenses incurred as a result of the disruption.
Yours faithfully,
Alex Example
Passenger
Personalized to your flight
Compare
Keep more of what you're owed.
| Feature | AirOwed | Claims company |
|---|---|---|
| Free eligibility check | ✓ | ✓ |
| Correct legal citations | ✓ | ✓ |
| Commission on your payout | 0% | 25–35% |
| Flight-data delay evidence in the letter | ✓ | ✕ |
| Method published in full (playbook) | ✓ | ✕ |
| Costs you anything right now | ✕ | 25–35% of your payout |
| Baggage & non-EU routes (Montreal) | ✓ | rarely |
Named comparisons with the math: vs AirHelp · vs Flightright · vs Compensair
Pricing
One claim. One flat fee.
Claim letter packStart with the free check →
Free — normally $19
Covers every passenger on the booking, and only offered after a positive eligibility check. Free while we test it, so there's nothing to refund — if it doesn't work for you, tell us.
✓Demand letter with citations
✓Follow-up + regulator escalation
✓PDFs + email delivery
✓Day-14 and day-28 reminders
Example: awarded €600 · you keep €600 · full pricing details
FAQ
Common questions.
How much compensation am I owed for a delayed flight?+
Under EU261 it's €250 for flights up to 1,500 km, €400 up to 3,500 km (and all intra-EU flights), and €600 beyond that — per passenger, regardless of ticket price. UK261 pays £220/£350/£520. You qualify when you arrive 3+ hours late at your final destination and the cause was within the airline's control.
Do technical faults or crew problems count as 'extraordinary circumstances'?+
No. Courts have ruled that technical faults (Wallentin-Hermann C-549/07) and strikes by the airline's own staff (Airhelp v SAS C-28/20) are part of running an airline, so compensation is due. Genuine extraordinary circumstances are things like severe weather, ATC restrictions, or security incidents.
I missed a connection and arrived hours late — am I covered?+
Yes, if it was one booking. The delay is measured at your final destination, and the distance for the compensation band is the whole journey (Wegner C-537/17). Use 'Journey with a connection' in the checker.
How far back can I claim?+
It depends on the limitation period where you file: up to 6 years in England & Wales, 5 in Scotland, 3 in Germany, 5 in France, 2 in Spain (varies by country). Old flights are often still claimable.
Why use AirOwed instead of a claims company?+
Claims companies take 25–35% of your payout for sending a template letter. AirOwed gives you the same letter with the same legal citations for free while we test it, and you keep 100% of the compensation. You send it yourself, through the airline's own claim channel.
What if the airline refuses or ignores my letter?+
The pack includes a follow-up letter and a directory of national enforcement bodies (regulators) where you can file a free complaint. Free while we test it, so there's nothing to refund — if it doesn't work for you, tell us.
Don't leave your money with the airline.
The check is free, takes 30 seconds, and the whole letter pack is free while we test it — you keep 100% of whatever the airline pays.
Check my flight — free →